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Please read these terms and conditions carefully. By using this website and/or platform, you agree to be bounded by all the below terms and conditions:
This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This legal document is published following the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the Terms of use and practices for access and usage of any functional website. This website is created and operated by Pvt Ltd organisation firm gradesahead.com (hereinafter referred to as “We”, “Our”, and “Us”) a sole proprietorship incorporated and registered under the provisions of the Companies Act, 2013 and operating under the brand name “GRADESAHEAD”. We intend to ensure your steady commitment to the usage of this website and the services provided by us through our website “www.gradesahead.com” For these Terms of use (“Terms of Use”), wherever the context so requires, “We”, “Our”, and “Us” shall mean and refer to the website. “You”, “Your”, “Yourself”, and “User” shall mean and refer to natural and legal individuals who shall be users of this website and the services provided by us or the service providers and who are competent to enter into binding contracts, as per Indian laws. “Third Parties” refer to any website, platform, or individual apart from the users and the creator of this website.
The Proprietorship facilitates online education services to learners for language proficiency tests like IELTS/TOEFL and other exams like SAT GMAT GRE IGCSE GCSE IB AP 11 Plus. The concept is to create a virtual classroom, which helps the learners to learn without any restrictions on time and geography.
To access the organisation’s Platform and its services, You may have to create an account and disclose information including, but not limited to, (i) name, e-mail ID, photograph, location, and other contact information (ii) gender and other demographics (iii) birth date and year to validate the current age of the Child (iv) your email address to acquire the parental consent. You must be at least 18 years old to register on the Platform. If you are under 18 years old, you are not permitted to register on this site unless such registration is completed by a parent or legal guardian. You acknowledge that your user ID and password (“Participant Account”) are for your exclusive use only. Use or sharing of Your Participant Account with another user or person is not permitted and is cause for the immediate blocking of your access to the Platform, the Services, and the content provided by the Proprietorship and shall lead to termination of this Agreement without any notice. You are solely responsible for maintaining the confidentiality of Your Participant Account and for all activities that occur under it. You agree to immediately notify the Proprietorship if you become aware of or have reason to believe that there is any unauthorized use of Your Participant Account. You also agree to take all reasonable steps to stop such unauthorized use and to cooperate with the organisation’s (gradesahead.com) in any investigation of such unauthorized uses. The organisation shall not under any circumstances be held liable for any claims related to the use or misuse of Your Participant Account due to the activities of any third party outside of your control or due to tour failure to maintain the confidentiality and security of Your Participant Account.
We offer One (1) free trial class to our new members so that you get an opportunity to experience the services provided by us. Only one (1) free trial class is permitted per new student. Multiple availments of trial classes by an individual either through his/her account or through someone else's accounts, email IDs, and/or in any other manner whatsoever, without the prior written permission of the organisation is not allowed and shall amount to a breach of the present Terms. Any free trial class provided by the organisation shall also be governed by these Terms.
The organisation will have its sets of modules according to which the learner is expected to complete his/her levels. The organisation has expert trained tutors who will be assisting the learner with their modules. The organisation shall also grant you access to its material, content, curriculum, documents, and other information and data (“Curriculum”) which may be in video, audio, written, graphic, recorded, photographic, or any other format concerning the modules for which you have registered for. The organisation reserves the right to amend, revise or update the Curriculum at any time.
You expressly acknowledge and undertake that: You are competent and have all the necessary legal rights to enter into this agreement on behalf of the child You grant your consent to the Proprietorship for your child to attend and participate in the classes, courses, tests, sessions, and/or any other program conducted and/or organized by the organisation on its Platform and concerning the services provided by the Proprietorship. You undertake that the participation of the Child and all the activities done by the child will be under your direct and constant supervision. You further accept complete liability arising out of the child’s acts, whether direct or indirect.
Qualified applicants interested in training for IELTS/SAT/GRE/GMAT/IB/IGCSE/GCSE/AP/11 PLUS on the Platform may apply to do so by providing their full name, mobile number, and email address. A member of the GRADESAHEAD team may reach out to you on your registered contact details and conduct an evaluation. If the Applicant is chosen, then she/he may be onboarded as an Instructor on the Platform. Please note, your application on the Platform does not guarantee your selection as an Instructor. The Terms and Privacy Policy shall apply to you in addition to the Instructor engagement agreement provided to you as an Instructor. You acknowledge and understand that children or their parents may leave ratings and reviews of your classes and that we are not responsible for these ratings and reviews.
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, and artwork (collectively, ‘Content’), are generated/provided or based on information provided by the users or third parties and we have no control and make no guarantees regarding the quality, the accuracy, integrity or genuineness of such content or such other information provided on the website. All the Content displayed on the website is subject to copyright and shall not be reused by you (or a third party) without prior written consent from us and the copyright owner. You are solely responsible for the integrity, authenticity, quality, and genuineness of the content provided on the website, and whilst feedback and comments by you can be made via the website, we bear no liability whatsoever for any feedback or comments made by the other users or made in respect of any of the content on the website. Further, the website reserves its right to suspend the account of any user for an indefinite period to be decided at the discretion of the website or to terminate the account of any user who is found to have created or shared or submitted any content or part thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar. You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the content on the website. You shall not copy, adapt, or modify any content without written permission from us.
You agree to indemnify, defend and hold harmless us, and our respective directors, officers, employees, and agents (collectively, "Parties"), from and against any losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed according to these Terms of use. Further, you agree to hold us harmless against any claims made by any third party due to, or arising out of, or in connection with: Your use of the website, Your violation of these Terms of use. Your violation of any rights of another. Your alleged improper conduct according to these Terms of use. Your conduct in connection with the website. You agree to fully cooperate in indemnifying us at your expense. You also agree not to settle with any party without consent from us. In no event shall we be liable to compensate you or any third party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not you had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with your use of or access to the website and/or the services or materials contained therein.
You are held personally liable for any violation of a third party's rights by You and your Child. You agree to reimburse the organisation for all damages resulting from the culpable non-observance of the obligations of these Terms. You release the organisation from all eligible claims that other users or third parties may file against the organisation due to a violation of their rights by content posted by the user or due to a violation of other obligations. You shall assume the costs of organisation legal defense, including all court and legal fees. This condition does not apply if you are not responsible for the infringement. The organisation ensures that the information and the training facilitated by the tutors on the Platform is accurate but and guarantees or warrant for its accuracy, adequacy, correctness, validity, completeness, or suitability for any purpose, and accepts no responsibility concerning the information and coaching given by the tutors on the Platform. The organisation undertakes the scrutiny of the curriculum delivered by the tutors. The organisation will make all efforts to take any necessary actions as per the applicable law. However, the organisation explicitly disclaims any liability or responsibility in the event of such a circumstance. The organisation will not be held responsible for any unethical, illegal acts performed by the Child on the advice of the tutor and it shall be your responsibility to closely monitor the activities of your Child while accessing the Platform. In no event shall the organisation be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or data use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, the Platform or any content provided on or through the Platform. The organisation facilitates education and information on an "as is" basis and is liable only to provide its services with reasonable skill and care. The organisation (gradesahead.com)'s liability for all claims in the aggregate, arising out of or related to your use of the Platform, shall not under any circumstances exceed the amounts paid by You to the organisation (gradesahead.com) for its Services. External Sites have not been verified or reviewed by organisation (gradesahead.com) and all use and access of External Sites is made at your own risk. “External Sites“ means third-party websites and online services to which the Service links. The organisation (gradesahead.com) gives no other warranty in connection with the Service and to the maximum extent permitted by law, organisation (gradesahead.com) excludes liability for: any loss or damage of any kind howsoever arising, including any direct, indirect, special, punitive or consequential loss whether or not such arises out of any problem which the organisation (gradesahead.com) have been made aware; the accuracy, currency, or validity of information and material contained within any communications or the Service; any interruptions to or delays in updating the Service; any incorrect information on the Service; the infringement by any person of any copyright or other intellectual property rights of any third party through any communication or use of the Service; the availability, quality, content, or nature of External Sites; any transaction involving External Sites; any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading the Service, or any Communication (save that, where digital content supplied to You by organisation (gradesahead.com) or on behalf of organisation (gradesahead.com) through the Service causes damage to your digital content or devices You may be entitled to compensation or repair or replacement, in which case kindly inform to organisation (gradesahead.com)); and all representations, warranties, conditions, and other terms and conditions which but for this notice would have an effect The organisation (gradesahead.com) does not warrant that the operation of the Service will be uninterrupted or error-free. The organisation (gradesahead.com) will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen contingency beyond the reasonable control of the organisation (gradesahead.com) including Internet outages, communications outages, fire, flood, war, or act of God. Except as provided above there are no other warranties, conditions, or other terms and conditions, express or implied, statutory or otherwise, and all such terms and conditions are hereby excluded to the maximum extent permitted by law. You agree that concerning your use of the Service You will not in any way conduct yourself in a manner which is unlawful, or which gives rise to civil or criminal liability, or which might call organisation (gradesahead.com) or the Service into disrepute. You agree that You are and shall remain responsible for maintaining the confidentiality of your password and username and for all activities that occur under your account. No amendment will take place if such an amendment would substantially disrupt the contractual balance between the parties. Users will be informed of any amendments to the general Terms via the Platform or notice by email or in writing.
The Platform is a paid service and the payments made by You shall be according to the plans opted by You through the Platform. You explicitly agree to pay the fees for the courses/ plans that you purchase, and you authorize the organisation (gradesahead.com) to charge you as per the applicable payment mode opted by you. All payments shall be through the payment mechanism put in place by the organisation (gradesahead.com) and You shall be responsible for paying all fees and applicable taxes on time as per the mechanism associated with the Plan availed by You. Users have been given various options to choose and proceed with the payment for the Services via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer, and Wallet Payment. Concerning Section 10, the payment gateway mechanisms are governed by the terms and conditions of the third-party providers as listed on the Platform and the User agrees to be bound by those terms. Valid Credit / Debit / Cash Card / online bank transfers and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed to between the Users and the respective issuing bank and payment instrument issuing company. We shall not be liable for any unauthorized use, fraud, payment refunds, lost amount, etc. in the transaction. The amount of refund payable shall only be limited to the amount paid by the User for Services which were not rendered to the User by Us. In case of a refund of EMI transactions, the User will be charged interest as per the bank’s regulations. We accept refund requests within 30 days of enrollment. Beyond that period, GRADESAHEAD will not accept any refund requests. We attempt to process and complete refund requests within 24 hours from the time of receiving the refund request, however, in case there is any delay in refund beyond the period of 72 hours, then you may notify us at care@gradesahead.com The refund process may include a feedback call to you and validation of key information that may be required by us to process the refund request. Any charges related to app publishing (e.g. charges levied by the app store, play store) will be incurred by the User. We reserve the right to change any fees at any time at our sole discretion and any change, update, or modification in the fee shall become effective immediately upon the same being posted/uploaded or notified on our website.
Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by, or retained by the organisation (gradesahead.com) / Website in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
You agree and acknowledge that you are a restricted user of this website and you: Agree to provide genuine credentials whenever required on the website. You shall not use a fictitious identity. We are not liable if you have provided incorrect information. Agree to ensure the Name, Email address, Mobile number, and any such other information that may be provided and shall keep your information accurate and up to date. Understand and acknowledge that the data submitted is manually entered into the database of the website. You also acknowledge the fact that data so entered into the database is for easy and ready reference for you, and to streamline the services through the website. Understand and agree that, to the fullest extent permissible by law, the website or any of its affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers, or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of the website or this terms of use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages. Are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information obtained from the website. Any such use/limited use of the website will only be allowed with the prior express written permission. Agree not to access (or attempt to access) the website and/or the materials or services by any means other than through the interface provided by the website. The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the website or its content, or in any way reproduce or circumvent the navigational structure or presentation of the website, materials or any content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the website will lead to suspension or termination of your access to the website. We disclaim any liabilities arising concerning such offensive content on the website. Expressly agree and acknowledge that the Content generated by the users and displayed on the website is not owned by us and that we are in no way responsible for the content of the same. You may, however, report any offensive or objectionable content, which we may then remove from the website, at our sole discretion. You further undertake not to: Engage in any activity that interferes with or disrupts access to the website or the services provided therein (or the servers and networks which are connected to the website). Impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity. Probe, scan or test the vulnerability of the website or any network connected to the website, nor breach the security or authentication measures on the website or any network connected to the website. The user may not reverse look-up, trace, or seek to trace any information relating to any other user of, or visitor to, the website, or any other viewer of the website, including any user account maintained on the website not operated/managed by the user, or exploit the website or information made available or offered by or through the website, in any manner. Disrupt or interfere with the security of, or otherwise cause harm to, the website, systems resources, accounts, passwords, servers, or networks connected to or accessible through the website or any affiliated or linked Websites. Use the website or any material or content therein for any purpose that is unlawful or prohibited by these Terms of use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this website or any other third party (s). Violate any code of conduct or guideline which may apply for or to any particular service offered on the website. Violate any applicable laws, rules, or regulations currently in force within or outside India. Violate any portion of these Terms of use or the Privacy Policy, including but not limited to any applicable additional terms of the website contained herein or elsewhere, whether made by amendment, modification, or otherwise. Commit any act that causes us to lose (in whole or part) the services of its Internet Establishment ("ISP") or in any manner disrupts the services of any other supplier/service provider of the website. You hereby expressly authorize us to disclose all information relating to you in our possession to law enforcement or other government officials, as we may in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. You further understand that the website might be directed to disclose any information (including the identity of persons providing information or materials on the website) as necessary to satisfy any judicial order, law, regulation, or valid governmental request. By indicating your acceptance to use any services offered on the website, you are obligated to complete such transactions after making payment. You shall be prohibited from indicating their acceptance to avail services where the transactions have remained incomplete. You agree to use the services provided by us, our affiliates, consultants, and contracted companies, for lawful purposes only. You agree to provide authentic information. We reserve the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation such details are found to be false, not to be true (wholly or partly), we shall in our sole discretion reject the registration and debar you from using the website without prior intimation whatsoever. You agree not to post any material on the website that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful or advertise any goods or services. More specifically, you agree not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that: belongs to another person and to which you have no right to is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever is in any way harmful to minors infringes any patent, trademark, copyright, or other proprietary rights violates any law for the time being in force deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean, or otherwise violate the legal rights of others Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity Publish, post, disseminate, any grossly harmful information, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986 Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminating your association with the website, and/or refusing to the usage of the website, without being required to provide you with notice or cause: If you are in breach of any of these Terms of use or the Privacy Policy. If you have provided wrong, inaccurate, incomplete, or incorrect information. If your actions may cause any harm, damage, or loss to the other users or us, at our sole discretion.
The website hosts information provided by third parties. We are in no manner responsible to you for the accuracy, legitimacy, and trueness of the information so hosted. We take reasonable care to ensure such accuracy but we are not responsible for the information so furnished. You agree to not hold us liable for the falsification of any such provided information.
We encourage you to read the Privacy Policy and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data, and content (such as but not limited to photographs) which You provide on the Website are likely to reveal Your gender, ethnic origin, nationality, age, and/or other personal information about You. You acknowledge and agree that your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that we may access, preserve, and disclose information You provide to Us at any stage during Your use of the Website. Disclosures of information to Third Parties are further addressed in Our Privacy Policy.
The organisation (gradesahead.com), its suppliers, and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, images, content, and other materials which appear on the Site. Access to or use of the Site does not confer and should not be considered as conferring upon anyone any license to the organisation (gradesahead.com) or any third party’s intellectual property rights. All rights, including copyright, in and to the Site are owned by or licensed to the organisation (gradesahead.com). Any use of the Site or its contents, including copying or storing it or them in whole or part is prohibited without the permission of the organisation (gradesahead.com). You may not modify, distribute or re-post anything on the Site for any purpose. The names and logos and all related product and service names, design marks, and slogans are the trademarks/service marks of the organisation (gradesahead.com), its affiliates, its partners, or its suppliers/service providers. All other marks are the property of their respective owners. No trademark or service mark license is granted in connection with the materials contained on the Site. Access to or use of the Site does not authorize anyone to use any name, logo, or mark in any manner. References on the Site to any names, marks, products, or services of third parties or hypertext links to third-party sites or information are provided solely as a convenience to you and do not in any way constitute or imply the organisation (gradesahead.com)’s endorsement, sponsorship, or recommendation of the third party, the information, its product or services. The organisation (gradesahead.com) is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access a link to any third-party website, you do so entirely at your own risk and expense.
By using this website and providing your identity and contact information to us through the website, you agree and consent to receive calls, e-mails, or SMS from us and/or any of its representatives at any time. You can report to care@gradesahead.com if you find any discrepancy about the website or content-related information and we will take necessary action after an investigation. The response with resolution (if any issues are found) shall be dependent on the time taken for investigation.
You acknowledge that the organisation (gradesahead.com) is the sole and exclusive owner of the Platform, the services provided by the organisation (gradesahead.com), the curriculum, and its content and as such the organisation (gradesahead.com) is vested with all the Intellectual Property Rights and other proprietary rights in the Platform, the Services, content and the curriculum. Further, you agree and acknowledge that: The organisation (gradesahead.com) shall have the right to record the classes, discussions, processes, events, conversations, and feedback, about the participation of the Users in the courses, offered online or in any other format. The organisation (gradesahead.com) shall have an exclusive right including intellectual properties throughout the world to use, publish, display, exhibit, transmit, broadcast, disseminate, market, advertise, license, transfer, modify, and create derivative works from such recorded contents mentioned hereinabove, for any purpose whatsoever, through various medium including but not limited to social media, webpages, electronic or print media, news articles, blogs, etc. You agree and acknowledge that the organisation (gradesahead.com) may from time-to-time conduct events, contests, championships, webinars/seminars, and award ceremonies, as it may deem fit (“Events”) on or in connection with its courses which shall be the exclusive property of the Proprietorship (gradesahead.com). Further, the organisation (gradesahead.com) may from time to time (during Events or otherwise), create/record and upload/disseminate videos, audio/sound recordings, voice, image, achievements, testimonials, narratives, success stories, content, and other materials about Users experiences at the Platform (Success Stories), on the Platform or any other websites or related pages or any other social media platforms in, on or in connection with its courses or its success which shall be the exclusive property of the organisation (gradesahead.com). You undertake not to reproduce, transmit, retransmit, distribute, publish, post, share or make available the said videos, audios/ sound recordings, content, and other materials or any part thereof which are available on the Platform in any manner whatsoever. You agree that you shall be solely responsible for any participation in/submissions of entries/applications (as the case may be) to the Events, including their authenticity, originality, and genuineness. Any responsibility for any claims, objections, and/or issues raised regarding such authenticity, originality, or legality including by any third party shall be solely yours. You release the organisation (gradesahead.com) from any claim arising out of the use of Event-related content including through its publication, exhibition, transmission, broadcast, dissemination, or advertisement in any form or mode. You unconditionally, irrevocably release the organisation (gradesahead.com) from any claim arising out of the usage of Success Stories, class interactions, or publications of Events, by organisation (gradesahead.com) through various means, including advertising or publication in any form or mode. You agree that the organisation (gradesahead.com) shall have no obligation towards the User and shall not be held responsible concerning any advertising or promotional material which the organisation (gradesahead.com) may create and disseminate based upon live class interactions or Success Stories. You agree that you shall not be entitled to any compensation or other rights or benefits against such promotional usage by the organisation (gradesahead.com). Additionally, the organisation (gradesahead.com) also retains all rights (including copyrights, trademarks, patents, designs, logos, trade dress, trade secrets, know-how as well as any other intellectual property right) about all information provided on or via this Platform, including but not limited to all texts, graphics, photos, illustrations, apps and logos except the content, reading material, curriculum, tests and exercises made available to you from www.gradesahead.com.com and/or such other platform organisation (gradesahead.com) may partner with/be licensed by, from time to time. You shall not copy, download, publish, distribute or reproduce any of the information contained on this Platform or social media in any form without the prior written consent of the organisation (gradesahead.com). The organisation (gradesahead.com) retains all the rights in the video recordings, sound/audio recordings, images, photos, pictures/ images clicked during the classes, lectures delivered by the organisation(gradesahead.com)’s tutors, text, and other material posted on the Platform and shall be the sole owner of the same. You undertake that you shall not record, make videos or sound/ audio recordings, take screenshots, click pictures and shall not download, publish, transmit, display, reproduce, transmit, distribute, post, share or make copies of any of the classes/ lectures that are conducted by the organisation (gradesahead.com) (including the trial classes), video recordings, sound/audio recordings, images, photos, pictures/ images, text or other material, whether in full or in part unless you obtain prior written approval from the organisation (gradesahead.com). Any recordings, videos, sound/audio recordings, screenshots, pictures, images, material, or content which is obtained in any manner without the prior written consent of the organisation (gradesahead.com) shall amount to a breach of the instant terms and conditions and you shall be solely liable for the said breach under the applicable laws. All other rights are reserved.
You agree that GRADESAHEAD Counsellor can create an account on www.gradesahead.com on your behalf during the counseling session.
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism. Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for the sole mediator and in the case, both parties accept the proposed name, the said person shall be appointed as the sole mediator. In case the parties are not able to reach a consensus between the two proposed mediators, the organisation (gradesahead.com) reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties. Stage 2: Arbitration. In case of mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. The arbitration shall be held in Delhi, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts in Delhi. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts in Delhi.
Entire Agreement: These Terms of use, read with the Privacy Policy, form the complete and final contract between us concerning the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written, or otherwise) relating thereto. Waiver: The failure at any time to require the performance of any provision of these Terms of use shall in no manner affect our right at a later time to enforce the same. No waiver by us of any breach of these Terms of use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms of use. Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal, or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms of use shall in no way be affected or impaired thereby, and each such provision/clause of these Terms of use shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms of use shall be reformed to the minimum extent necessary to correct any invalidity, illegality, or unenforceability, while preserving to the maximum extent the original rights, intentions, and commercial expectations of the Parties hereto, as expressed herein.
If you have any questions about these Terms of use, the practices of the website, or your experience, you can contact us by emailing us at care@gradesahead.com
